Personal data policy

Delivery

At Maseliving, we deliver within 1-4 working days in Denmark, unless the item is not in stock or otherwise stated.

During sales and during holidays, a longer delivery time must be calculated.

Shipping prices

DENMARK:
Delivery to GLS parcel shop: DKK 40
Delivery to private address: DKK 80
Prices for delivery depend on which country we ship to. The price of your order is calculated in connection with you checking out at the shop and completing your purchase.

GLS parcel shop

Have the package sent with GLS and pick up your package in one of the more than 1000 package shops. You choose which package shop suits you best. When the parcel is on its way to the parcel shop you have chosen, you will receive an e-mail and possibly an SMS that your package is on its way. Bring the package's ID and photo ID when you pick up the package. You will find GLS parcel shops at selected petrol stations, 24-hour kiosks and supermarkets in Denmark.

Track and Trace

When your package has been dispatched from Maseliving, we will send you a Track and Trace number so that you can follow your package.

Order and payment

All prices are stated in DKK and include 25% VAT.

You select the items you want to buy and place them in the "shopping basket". You can correct the contents of the shopping basket right up to the time of ordering, and you can continuously check the contents and the price of the items.

When you are ready to order, press "VIEW CART", here you will get an overview of the contents of your shopping basket.
Then you click on "CHECKOUT", where your desired delivery method, name, address, e-mail and telephone number are entered.
You choose which way you want to pay and finally press the "place order" button when you are sure you have entered all the information correctly. We have now received your order and you will receive a confirmation by email.

Safety

We have taken technical and organizational measures against your information being accidentally or illegally deleted, published, lost, degraded or coming to the knowledge of unauthorized persons, misused or otherwise
processed in violation of the law.

Purpose

The information is used to identify you, in connection with contact, and to be able to provide the services you have requested.

Period of storage

The information is kept for the period of time permitted by law and we delete it when it is no longer necessary. The period depends on the nature of the information and the background for storage. It is therefore not possible to specify a general time frame for when information is deleted.

Insights and complaints

You have the right to be informed about which personal data we process about you. You can also object to the use of information at any time. You can also revoke your consent to information being processed.